Returns
Willow products must be postmarked for return or exchange within 7 days of the order date. They must be in new, unused condition in their original packaging to be eligible for refund or exchange. Willow Cases is not liable for refunding or shipping it back to the customer if it is not postmarked within 7 days of the purchase date, if the product is not in new and unused condition including original packaging, or if it is a final sale item. Original shipping charges are non-refundable and you must pay for return shipping.